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Home > News and Articles > Press Releases > PPI wins Press Ganey Award for Second Year in a Row

Local Practices Win National Top Performer Award for the Second Year in a Row

Released: November 22, 2010

Press GaneyThe Chester County Hospital is proud to announce that for the second year in a row Press Ganey Associates has named Professional Providers, Inc., a physician practice management subsidiary of Hospital, a Summit Award Winner. The Press Ganey Summit Award is the health care satisfaction industry's most coveted symbol of achievement bestowed annually, and Professional Providers is just one of the nation's 6 medical practice groups to receive this prestigious honor in 2010.

The healthcare providers within Professional Providers who received this award include Angela Davis Brown, MD and Trish Bankes, CRNP (Kennett Care Medical Associates); Stacey Kuhns, MD and Rashna Staid, MD (Whiteland Medical Associates for Progressive Health); and Brian Priest, MD, Martin LeBoutillier, MD, Chris Aylsworth, PA-C, Jen Dempsey, PA-C and Jen Law, CRNP, RNFA (Chester County Cardiovascular Surgical Associates).

Press Ganey currently partners with more than 10,000 health care facilities -- including 50% of U.S. hospitals -- to measure and improve the quality of their care. The company's databases are the largest in the industry, and allow facilities nationwide to benchmark their results against peer organizations. The Summit Award recognizes top performing facilities that sustain the highest level of customer satisfaction for three or more consecutive years.

H.L. Perry Pepper, President and CEO of The Chester County Hospital and Health System, notes "It is gratifying to see that our Hospital's many efforts to create a culture of safety and patient satisfaction have resulted in yet another year of superior Press Ganey scores from our patients. These positive patient experiences and accolades are a direct result of the hard work and professionalism of our healthcare team and leadership."

Richard B. Siegrist Jr., CEO of Press Ganey, noted, "We are proud partners of Professional Providers, Inc. Their practices continued to maintain a high level of patient satisfaction over the past three years. Their efforts benefit Chester County and lead to improved delivery of health care."

For more than 20 years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey partners with health care facilities to measure and improve the quality of their care. For more information visit www.pressganey.com.

Last Updated: 12/6/2010