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Neighborhood Health Named to the Top 500 of the 2012 HomeCare Elite

Released November 12, 2012

HC EliteWest Chester, PA - Neighborhood Health, a subsidiary of The Chester County Hospital and Health System, today announced that it has been named to the Top 500 of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Now in its seventh year, the HomeCare Elite identifies the top 25 percent of agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

"The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum," said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. "Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Neighborhood Health on being one of the top 500 home care agencies in the country."

Neighborhood Health's President and CEO, Andrea Devoti credits the agency's care team and their dedication to the wellbeing of their patients and family members with the agency's ability to achieve recognition as one of the HomeCare Elite. "We are absolutely delighted that we continue to provide the highest level of care in our county and we look forward to the continuation of this level of service to our community in years to come."

"HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes," said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry's most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website.

About Neighborhood Health
Neighborhood Health, affiliated with The Chester County Hospital and Health System, has been a local provider of home health, hospice and Senior HealthLink services to the people in Chester County and the surrounding areas of Pennsylvania since 1912. Neighborhood Visiting Nurse Association and Neighborhood League Health Services are part of Neighborhood Health.

About National Research Corporation and OCS HomeCare
OCS HomeCare is a product of National Research Corporation. For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care. Today the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management. For more information, call 800-388-4264, write to info@nationalresearch.com, or visit us online.

About DecisionHealth®
For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit us online or call 877.602.3835.

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Last Updated: 7/8/2013