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Practices Win Press Ganey Summit Award for Fourth Year in a Row

Released November 14, 2012:

(West Chester, PA) - The Chester County Hospital is proud to announce that for the fourth year in a row Press Ganey Associates has named Professional Providers, Inc., a physician practice management subsidiary of The Chester County Hospital and Health System, a Summit Award Winner. The Press Ganey Summit Award is the health care satisfaction industry's most coveted symbol of achievement bestowed annually, and Professional Providers is just one of 114 organizations to receive this prestigious honor in 2012, and one of only 13 to receive it for achieving and sustaining excellence in patient satisfaction.

The healthcare providers currently practicing at the practices recognized within Professional Providers include Shannon Lieb, DO and Sony John, MD of Kennett Care Medical Associates; Stacey Kuhns, MD, Lisa Parviskhan, DO and Rashna Staid, MD of Whiteland Medical Associates for Progressive Health; and Brian Priest, MD, Jen Dempsey, PA-C and Jenny Dexter, PA-C of Chester County Cardiovascular Surgical Associates.

The teams at each practice that made this Award possible are as follows:

Kennett Care MedicalAssociatesWhiteland Medical Associates for Progressive HealthChester County Cardiovascular Surgical Associates
  • Sony John, MD
  • Shannon Lieb, DO
  • Anne Glatts
  • Cyndi Bruce
  • Sharon Constantini
  • Khrysten Moyer
  • Stacey Kuhns, MD
  • Lisa Parviskhan, DO
  • Rashna Staid, MD
  • Andrea Perry
  • Carol Parke
  • Silvana Arraya
  • Dana Graziano
  • Kaitlyn Zalewski
  • Amanda Welch
  • Brian Priest, MD
  • Jen Dempsey, PA-C
  • Jenny Dexter, PA-C
  • Janet Devine

"To attain this award for the fourth year in a row, these practices have received a 95% or higher patient satisfaction rating for more than seven years," explains Michael Duncan, President and CEO of The Chester County Hospital and Health System. "These positive patient experiences and accolades are a direct result of the hard work and professionalism of our healthcare team and leadership."

"We are proud to partner with Professional Provider, Inc. and The Chester County Hospital," said Patrick T. Ryan, CEO of Press Ganey. "Achieving this level of excellence in patient satisfaction reflects the organization's commitment to delivering outstanding service and quality. The efforts of these practices benefit patients in Community Name and will lead to improved patient experience."

About Press Ganey Associates, Inc.
Recognized as a leader in health care performance improvement for more than 25 years, Press Ganey partners with more than 10,000 organizations to create and sustain high-performing organizations, and, ultimately, improve the overall patient experience. Harnessing a unique integrated data platform, Press Ganey provides sophisticated analytics to help discover and prioritize key performance improvement efforts and reveal opportunities to enhance patient care, improve outcomes, and control costs. Press Ganey works with clients from across the continuum of care, including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.

Last Updated: 7/8/2013