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Home > Points of Pride > Community Benefit Report > Archive: FY12 Edition > ICARE Values > Respect

Respect

Fundamental to our culture is expecting and demanding respect and professionalism from and toward each other, our patients and visitors, and members of our community, based on an even more fundamental understanding that diversity of ideas, knowledge, cultures and beliefs makes us a stronger Health System.

Community Benefit ReportEXAMPLE

OB/GYN CLINIC
The Ob/Gyn Clinic provides hospital-based prenatal care to uninsured women in Chester County. For more than 50 years, the Clinic has been serving the health care needs of pregnant women and their newborns who have little or no insurance. While more than 15 hospitals have closed their ob/gyn programs in the Philadelphia region, The Chester County Hospital's Ob/Gyn Clinic remains the only hospital-based program in the Chester County area. It provides high quality prenatal and gynecological care to uninsured and underinsured women as a means of assuring best practice medicine and healthy pregnancy outcomes for the most vulnerable. The Clinic is located within the Hospital and also operates a satellite site in Kennett Square to improve access to care. The Clinic is supervised by a Nurse Practitioner and an Ob/Gyn physician Medical Director. The staff of six is bilingual in Spanish and bicultural ensuring a welcoming environment and reducing language barriers. Our staff, trained medical interpreters, and multiple community partnerships assure that patients feel safe and respected and have a good understanding of their care needs. The Hospital's 15 board-certified Ob/Gyn physicians rotate Clinic sessions as part of their Medical Staff responsibilities and provide delivery services for which they are paid by the Hospital. The Clinic enrolls all eligible patients in Medical Assistance and offers a budget payment plan for those patients who do not qualify for Medical Assistance; however, no one is denied services due to an inability to pay. Strong collaborations exist with other agencies to assure social service needs are met and the full range of Hospital services are extended to patients as necessary.

Sustainability
The prenatal clinic has received funding from the United Way of Chester County, and philanthropic support from foundations such as the Irene D. Cunningham Trust, Siemens Caring Hands Foundation, Connelly Foundation, and The Patricia Kind Family Foundation, but a significant amount of the care remains uncompensated. The Hospital covers the difference as charity care.


Published: The Chester County Hospital and Health System Community Benefit Report FY2012

Last Updated: 11/27/2012