As a healthcare institution, we understand the concerns our patients have about receiving the best and safest care possible. At The Chester County Hospital, we have many processes in place to ensure the delivery of safe and top quality care to our patients. We define quality as state-of-the-art clinical care and diagnostics provided in a supportive, compassionate and safe environment. To achieve these goals, we have designed focused and comprehensive quality improvement and patient safety programs. All of our healthcare providers participate in initiatives to improve quality and protect patient safety. These activities help us to identify opportunities for improvement and make positive changes to meet our patients' needs and expectations.

We welcome suggestions from our patients and their families on ways in which we can improve our quality of care and service to them.

Last Updated: 7/7/2009