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Press Ganey Summit Award
Pictured from left are H.L. Perry Pepper, President and CEO, The Chester County Hospital and Health System; Kathy Gorman, Vice President, Professional Providers, Inc.; and Professional Providers Practice Managers Deanna Dimascio and Diane Damiano.

Chester County Hospital Physicians Receive Coveted National Award

Released: December 21, 2009

The Chester County Hospital is proud to announce that Press Ganey Associates has named Professional Providers, Inc., a physician practice management subsidiary of The Chester County Hospital, a 2009 Summit Award Winner. The Press Ganey Summit Award is the health care satisfaction industry's most coveted symbol of achievement bestowed annually, and Professional Providers is just one of the nation's 4 medical practice groups to receive this prestigious honor in 2009.

The healthcare providers within Professional Providers who received this award include Angela Davis Brown, MD and Trish Bankes, CRNP (Kennett Care Medical Associates); Antonette Brigidi, MD and Rashna Staid, MD (Whiteland Medical Associates for Progressive Health); and Martin LeBoutillier, MD, Chris Aylsworth, PA-C, Jen Dempsey, PA-C and Jen Law, CRNP, RNFA (Chester County Cardiovascular Surgical Associates).

The support team of each of these practices are an integral part of the continued patient satisfaction. We acknowledge that hard work of the following team members: Medical Assistants Emy Vargas, Joanne Sahagian, Christina Tacchi of Kennett Care Medical Associates; Medical Assistants Dana Graziano, and Carol Tillman of Whiteland Medical Associates; and Devon Hayes of Cardiovascular Surgical Associates.

Press Ganey currently partners with more than 10,000 health care facilities-including over 40% of U.S. hospitals-to measure and improve the quality of their care. The company's databases are the largest in the industry, and allow facilities nationwide to benchmark their results against peer organizations. The Summit Award recognizes top performing facilities that sustain the highest level of customer satisfaction for three or more consecutive years.

H.L. Perry Pepper, President and CEO of The Chester County Hospital and Health System, notes "It is gratifying to see that our Hospital's many efforts to create a culture of safety and patient satisfaction have resulted in superior Press Ganey scores from our patients. These positive patient experiences and accolades are a direct result of the hard work and professionalism of our healthcare team and leadership."

Richard B. Siegrist, Jr., president and CEO of Press Ganey, noted, "We are proud to partner with Professional Providers Their physician's practices continue to maintain a high level of patient satisfaction over the past three years. Their efforts directly benefit Chester County and lead to improved delivery of health care."

For more than 20 years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey partners with health care facilities to measure and improve the quality of their care. For more information visit www.pressganey.com.

Last Updated: 12/6/2010